ONSTAFF
Hear it yourself · (505) 448-4107

Your phone rang at 6:40 on a Sunday. Somebody answered it.

Not a recording. Not a menu. A conversation that gets the whole story down and hands it to you before you've finished dinner.

Call the demo line (505) 448-4107

Two minutes. Talk to it like you'd talk to a person.

While you were out. Sample message slip from an intake call; the details are fictional.
CallerRay M.
TimeSun 6:41 PM
Number(505) 555-0142
RegardingFather, 71, rear-ended on I-25 near Bernalillo three weeks ago. Two nights in the hospital, back pain since, still can't drive. Adjuster for the other driver called yesterday, offered to settle, wants a signature this week.
WhereI-25 near Bernalillo, NM
DatesCrash 8/2 · adjuster called 8/22
CounselNone. Hasn't signed anything.
Insurer contact Asked to sign this week
Exhibit A

A recorded call

It took the message. It didn't speak for her.

Opposing counsel called about a Friday deadline. Listen to what came back: every detail confirmed, and one thing firmly declined.

SamLet me read that back so I get it exactly right: Dana Ritz, attorney with Ritz and Salcedo, callback number 505-555-0181, calling about Herrera versus Sandoval Construction. The message: you're requesting a two-week extension on expert disclosures, current deadline this Friday. You're willing to stipulate, but you need to hear back by Thursday because you'll be filing either way. Did I get all of that correctly?
CallerYes. Yes. You did.
SamI've got that down and I'll get it to her. Thanks for your patience with an assistant, and I hope you have a good rest of your day.
CallerI was just wondering. Can you confirm that she'll agree to that stipulation?
SamThat's exactly what the attorney will want to answer for you, and I'm not able to.

Recording from a test call. The caller, firm, case, and number are invented. Every caller is told at the start that they're speaking with an AI assistant and that the call is recorded.

The problem

Most people who call a law office never speak to anyone.

They get a machine, hang up, and call the next firm on the list. The ones who do leave a message leave a name and a number, which tells you nothing about whether it's worth calling back. Meanwhile the calls that matter arrive at seven in the morning, at lunch, and on weekends.

It answers every time

No hold music, no voicemail, no after-hours gap. First ring, every hour of the week.

It asks the real questions

What happened, who was involved, when it happened, and when they found out, in your practice area, in the order you'd ask them.

You get the slip

A written summary in your inbox with the facts, the dates, and a flag if it can't wait. Read it in thirty seconds.

Limits

What it will not do

It never gives advice.

It doesn't tell a caller whether they have a case, what it's worth, or whether a deadline has passed. Asked directly, it says the attorney will answer that. Nothing reaches a caller in writing until a person has read it.

Built for

  • Solo and small firmsWhere the phone is answered by whoever happens to be free
  • Contingency practicesWhere one salvaged call pays for the year
  • Anyone on callTrades, clinics, property managers, agents

The fastest way to understand this is to call it.

Demo line (505) 448-4107

Pretend you're a client. Try to trip it up.