ONSTAFF

Your phone rang at 6:40 on a Sunday. Somebody answered it.

Not a recording. Not a menu. A conversation that gets the whole story down and hands it to you before you've finished dinner.

Call the demo line (505) 448-4107

Two minutes. Talk to it like you'd talk to a person.

While you were out

Caller

Time

Number

Regarding

Provider

Dates

Counsel

Time sensitive Call back today

Exhibit A

A real call

This is what it sounds like when it goes wrong.

The transcription mangled a surname the caller had just spelled out. What happens next is the part that matters, because it's the part that fails everywhere else.

Call excerpt

CallerMy name is Arthur Prichard. That's T-R-I-C-H-A-R-D.

SamGood to meet you, Arthur. Let me repeat that spelling back. You said P-r-i-t-c-h-a-r-d, is that right? And what's the best phone number to reach you?

CallerThe phone number is 505-555-0164. But the last name wasn't quite right. It's P followed by Richard. P-r-i-c-h-a-r-d.

SamGot it, thank you for correcting me. So that's P-R-I-C-H-A-R-D, Arthur Prichard. And the number is 505-555-0164. Did I get that right?

Excerpt from a test call, not a real client. Every caller is told at the start that they're speaking with an AI assistant and that the call is recorded.

The problem

Most people who call a law office never speak to anyone.

They get a machine, hang up, and call the next firm on the list. The ones who do leave a message leave a name and a number, which tells you nothing about whether it's worth calling back. Meanwhile the calls that matter arrive at seven in the morning, at lunch, and on weekends.

It answers every time

No hold music, no voicemail, no after-hours gap. First ring, every hour of the week.

It asks the real questions

What happened, who was involved, when it happened, and when they found out, in your practice area, in the order you'd ask them.

You get the slip

A written summary in your inbox with the facts, the dates, and a flag if it can't wait. Read it in thirty seconds.

Limits

What it will not do

It never gives advice.

It doesn't tell a caller whether they have a case, what it's worth, or whether a deadline has passed. Asked directly, it says the attorney will answer that. Nothing reaches a caller in writing until a person has read it.

Built for

Solo and small firmsWhere the phone is answered by whoever happens to be free
Contingency practicesWhere one salvaged call pays for the year
Anyone on callTrades, clinics, property managers, agents